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Future Trends Report: Customer Insight and Analytics

Future Trends Report: Customer Insight and Analytics

With the rise of new technologies and the proliferation of data being collected, organisations across Europe now face very new challenges surrounding their customer insight and analytics strategy. With the advent of this new understanding of Big Data, and in the face of changing customer behaviours and expectations, organisations are having to rethink their company culture and organisational change in the face of this fast moving landscape in a bid to remain competitive.
Are you ready for the future of customer insight and analytics?
INVESTMENT REPORT 2017: Customer Insight & Analytics Solutions & Services

INVESTMENT REPORT 2017: Customer Insight & Analytics Solutions & Services

Forget everything you know about customer insight and analytics strategies! In this research based report Europe’s top customer executives share the challenges and biggest investment priorities shaping their 2017 strategies in this definitive guide into customer insight and analytics budget assignment.
The 2017 Customer Insight & Analytics Exchange Post Event Report

The 2017 Customer Insight & Analytics Exchange Post Event Report

In January 2017, the Customer Insight & Analytics Exchange connected 60+ customer insight, analytics and data leaders with a selection of the most innovative solutions and services providers in this sector to find solutions to their biggest challenges. The Post Event Report provides an indepth analysis of the attendees, the central themes that arose from discussing the challenges keeping customer insight and analytics executives awake at night, and the industry trends driving high levels of investment across the broad technology and service provider landscape, featuring exclusive interviews, presentations, stats and much more.